A guide for SMEs and micro-enterprises navigating the wide range of fixed and mobile superfast access products

Arcep is publishing a new study that it commissioned from IFOP on the telecoms services market for small and medium enterprises (SME) and micro-enterprises. A study that allows Arcep to gain a better understanding of SMEs' telecoms needs, their perception of and satisfaction with the market, as well as the incentives for and obstacles to switching operators.