Annual Report 2013

The 2013 Annual Report of the Agency has been prepared according to the new Law on Electronic Communications (Article 26), and it consists of eight chapters, such as follows: 1. Development of electronic communications sector; 2. Imposed regulatory measures; 3. Achievement and quality of the Universal Service in the electronic communications sector; 4. Assigned limited resources; 5. Development of the market of postal affairs; 6. Achievement and quality of universal postal service; 7. Exercise of rights and protection of interests of the users of electronic communication and postal services, and 8. Performed Agency’s tasks established by the Work Plan.

Izvještaj o radu Agencije za 2013. godinu je urađen u skladu sa novim Zakonom o elektronskim komunikacijama (član 26) i sastoji se iz osam poglavlja i to: 1. Razvoj sektora elektronskih komunikacija; 2. Uvedene regulatorne mjere; 3. Ostvarivanje i kvalitet Univerzalnog servisa u sektoru elektronskih komunikacvija; 4. Dodijeljeni ograničeni resursi; 5. Razvoj tržišta poštanske djelatnosti; 6. Ostvarivanje i kvalitet univerzalne poštanske usluge; 7. Ostvarivanje prava i zaštita interesa korisnika elektronskih komunikacionih i poštanskih usluga i 8. Izvršeni zadaci Agencije utvrđeni planom rada.