Guidance on unfair terms in contracts
Launch date:01 October 2015
Modified at:10 October 2016
Ofcom publishes guidance on provisions in the law relating to unfair terms in consumer contracts. Please note that the applicable guidance is dependent upon the date at which a consumer contract was entered into.
Terms in consumer contracts entered into on or after 1 July 1995 and before 1 October 2015 are subject to the Unfair Terms in Consumer Contracts Regulations 1999.
Terms in consumer contracts entered into on or after 1 October 2015 are subject to the Consumer Rights Act 2015.