Ofcom’s Strategic Review of Digital Communications
Launch date:25 February 2016
Modified at:31 August 2018
Interim conclusions and next steps to implement our digital communications review strategy.
This strategy focuses on five areas:
•the guarantee of universal broadband availability at a sufficient speed to meet modern consumer needs;
•support for investment and innovation in ultrafast broadband networks (such as fibre to homes or businesses) by giving BT's competitors improved access to its infrastructure;
•improvements in the quality of service delivered by the whole of the telecoms industry, including Openreach, BT’s access network division;
•increased independence of Openreach from BT so that it is more responsive to all of its customers; and
•consumer empowerment so that people can understand the array of choices available to them and are able to switch to the best value deal easily .
The document also sets out how we will step back from regulation where consumers and businesses no longer need it.