Quarterly Telecoms Complaints Reports
Launch date:30 March 2016
Modified at:10 October 2016
Ofcom published quarterly data reports of complaints recorded by Ofcom against the largest telecoms and pay TV providers in the quarter October 2015 to December 2015. This is Ofcom's twentieth quarterly report.
This is intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. Ofcom also believes that publication of provider specific complaint volumes incentivises providers to improve their performance.
Quality of service