Target values of quality of service parameters for provision of the universal service (adopted by Decision No 345/31.03.2011 of CRC

Decision No 345/31.03.2011 of CRC adopts the target values of quality of service parameters for provision of the universal service, which should be fulfilled by the designated undertaking(s), such as supply time for initial connection, fault report rate per subscriber line, fault repair time, unsuccessful call ratio, response time for operator services and for directory enquiry services, etc.